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Rescues & events

Successful rescue in Montreal

On September 27, an 84-year-old subscriber to the Pair program in the Mercier-Hochelaga-Maisonneuve borough did not respond to his security call. After 3 unsuccessful attempts, the operator attempted to reach him again to make sure he was safe.

After a few attempts, the operator, still not having an answer, contacted one of his respondents who went to the apartment to find that the subscriber, who had fallen, was on the ground and unable to call for help. The respondent then called the emergency services who reacted quickly, took care of him and transported him by ambulance to the hospital.

After a week’s stay in the hospital, the gentleman is now back home and is doing much better.

Successful rescue in Quebec

Rescue of a 75-year-old subscriber in Quebec City, Quebec – August 19, 2019

On August 19, 2019 in Quebec City, a 75-year-old woman who registered for the Pair program three weeks earlier, did not respond to the call to register the program.

The dispatcher contacts 911 with this information. Upon arrival at the woman’s home, the police found her unconscious. She is taken to hospital.

Michel Couture

Successful rescue in Quebec

Rescue of a 76-year-old subscriber in Quebec City, Quebec – February 27, 2020

On February 27 of this year, a 76-year-old subscriber did not respond to his 3 registration calls. An operator tries to reach the man. There is still no answer.

The operator then calls one of his contacts on file: the retirement home where he lives.

Upon entering the man’s room, residence employees discover that he has fallen and is unable to call for help. A nurse is called in and trained staff take over.

Michel Couture

Successful rescue in St-Hyacinthe, Quebec

Successful rescue in St-Hyacinthe, Quebec – March 27, 2019

In addition to this, you will need to know more about it.

A woman aged 2 months before her 90th birthday does not respond to the call for registration of the Pair program that the Volunteer Center has been sending to her every day for over 19 years.

When she does not answer the phone, her daughter is immediately contacted. The girl, accompanied by her brother, walks towards their mother’s house and finds her lying on the ground, but conscious.

The woman has been in this situation since the night before. While trying to put the bag back in her trash, one of her feet gave way and she fell.

Unable to get up, she remained calm knowing that she would receive a registration call from the Pair program in the morning and that an alert would be triggered.

Paramedics arrive and determine that, luckily, all is well.

Another great example of the importance of the Pair program for our seniors.

Successful rescue in Granby, Quebec – March 16, 2019

In addition to this, you will need to know more about it.

On March 16 last year, a woman of 92 years of Granby does not meet its daily record call at 8 am 30. After 2 other unanswered calls, the Granby Police Department receives an alert inviting to check the situation at his home.

Upon arrival, officers discover the woman lying on the ground and she is sent to hospital. She had a heart attack. According to doctors, she spent eight hours on the floor. Without the police arriving at her home, she would not have survived.

All’s well That ends well! The 92-year-old is home again, still receiving her daily check-in.

Successful rescue in St-Thérèse-de-Blainville

An 83-year-old woman feels she owes her life to the automated recording call program that provided her with rapid assistance after suffering a stroke a month earlier.

Since losing the love of her life in the winter of 2016, Colombe Vanier has been living alone in her condo in Sainte-Thérèse on the north shore of Montreal. “ I miss him so much, ” the tear-eyed widow confides. Even though she is involved in the community and has good friends, few people take the time to call her. This is why Ms. Vanier, who has never had children, is moved by talking about the events of January 13, 2018.

Rescued thanks to automated calls, watch the interview with Colombe Vanier and agent Éric Huard.